Terms & Conditions

Access to and use of www.assistancehealthcare.com.au (the “Website”) and the products and services made available (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes made to the Terms of Service.

By ordering on the Website you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at info@assistancehealthcare.com.au and we will remove you from marketing communications. For further information refer to our Privacy Policy.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

This Website also contains links to third party websites. Assistance Healthcare has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Please review the terms and conditions of each of the linked sites to understand their policies.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the information you provide being used as described in our privacy policy and warrant that the information you provide is accurate.

Intellectual Property / Copyright

All content and software on this site, including the images, text, site design, logos, and graphics as well as the selection, assembly and arrangement thereof, are the property of Assistance Healthcare and its agents, unless specified otherwise.

The contents of our website are protected by the copyright laws of Australia and other countries. You may only copy, download or print materials contained within our website for your own personal and non-commercial use. You may not copy, download, print, issue copies or publish any material contained within the website for any commercial purpose without our written permission.

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Order Acceptance

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you a tax invoice. Only those goods listed on the tax invoice will be included in the contract formed.


The delivery times provided by Assistance Healthcare estimates only. Actual delivery is provided by third parties outside of our control. Assistance Healthcare will not be held accountable for late deliveries or loss or damage relating to late deliveries. Please ensure you enter the correct delivery address. Assistance Healthcare cannot be held responsible for incorrectly entered delivery addresses.


Unless stated otherwise all prices are in Australian Dollars. Prices are subject to change without notice. All credit cards are charged in Australian Dollars.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or due to incorrect information received from our suppliers, Assistance Healthcare have the right to cancel the order.

Warranty Disclaimer

We have taken every care in the preparation of the content of this Website. However, to the maximum extent permitted by applicable law including the Australian Consumer Law which provides statutory warranties and guarantees that cannot be modified or excluded, we disclaim all warranties, express or implied arising from the content, and in particular make no representation or warranties that our products or services will suit your personal circumstances, or that this website will be available on a continuous or timely basis, will be uninterrupted or will be error free.